To work successfully with our Western customers of IT specialists need to learn the art of communication.This cornerstone, which was discussed at conferences and workshops, webinars and roundtables. Why this topic is always relevant?
There are many reasons:
- the difference in mentality;
- Remote communication;
- minimum Fields of experience;
- not a desire to learn;
- personal characteristics and the language barrier.
The reasons, as you know, if you want, you always find :).
What to do? It’s time to fix it. We advise to study and learn from the professionals.
Our partners invited Ukrainian specialists – Jennifer Roberts, Ekipa.Co.
Who Is The Speaker?
Jennifer Roberts – Co-Founder and Chief Marketing Officer of the Dutch company Ekipa.Co, which has offices in Europe, Ukraine and India.
Some facts about the speaker:
- Experience in Google, Buscapé;
- Startup incubator in Buenos Aires;
- She worked in North and South America, Europe as an advisor on business strategy.
A graduate of the Law Faculty of Yale School. Jennifer support of Spanish and English, and is fluent in Portuguese, Turkish, and French. Lives and works in Antalya, Turkey.
Jennifer has long been cooperating with Ukrainian companies. It can clearly demonstrate and indicate the key mistakes companies working with Western customers.
In addition to the workshop, the leading online marketer has gathered practical material that will help correct misconceptions compatriots. An analysis of the letters of the situation, the dialogue will be in terms of American psychology and Western views on cooperation.
The speaker will share experiences and tips on how to earn more when working with Europe and America.
Why Is The Theme Topical?
IT sector largely built on remote communication. Face to face communication is only possible when negotiating the expensive project or via video link. The first contact and start a dialogue with the customer often pass via email correspondence. This is a very difficult stage when it is necessary to monitor every word and comma.
Remote communication does not convey emotions and intentions, which is further complicated by the difference in cultures and interlocutors. Do you wonder “how to take our promises there?”?
“Why do we need all this to understand?” – You ask. Absolutely no reason, if you sometimes Chatting with friends from America. And if you are already working or are just planning to cooperate with other countries, the simple ability to code is good enough.
That is why we invite you to workshops, workshops on cross-cultural communication.
The post originally appeared on Corfomato, read the full article here.