Solomiya Zahray is working as a business matchmaker for Romexsoft, a mature Java web application software development house specialized on fintech, health care and media industries. The post originally appeared on Romexsoft.
A cheat sheet of the most important questions you have to discuss and agree upon in order to reduce the risks and find the right outsource-fit for the job.
Shaping The Structure Of Cooperation
In the process of selection of an outsourcing partner you have to choose the way you will collaborate: it might be a very structured and efficient process or a more flexible and collaborative, interactive process. The working relationship is of utmost importance. You might have the best contract in the world, but it will be simply worthless if your relationship is not working, therefore we advise to go over the relationship details in advance. It would be advisable to check on the working procedures of the outsourcing partner, namely – if such are determined. Also – find out what process approach is best for your project and will suit best for easy collaboration and communication during the cooperation.
A clear discussion of the financial terms is required in order to avoid hidden cost, cover all payment schedules and taxing questions. Flexible pricing procedure might be tempting, however – you should not let the price govern your outsourcing relationship. We advise to discuss following issues with your potential partner:
- Pricing models proposed & applied to the project
- Cost of the agreement, exception costs based on performance metrics, price stability, and any hidden costs
- Time accounting
- Milestone management
- Payment schedule
How do you check credibility and reliability of an outsourced partner? You need to do a proper background check regarding the work efficiency of the partner under consideration. Many of the outsourcing companies have an online trail of information on their project, capability, credibility. You should research the internet for such information, comments, reviews on the outsourcing company. The partner should use legitimate production techniques and have a reputation of delivering on time and should not be regarded as a company that is known for breach of deadlines and going over budget etc. You can also find information on social media websites like Facebook, Twitter, Google+ and LinkedIn.
Generally speaking quality consists of two things: people and the process. By hiring the right people for the project, documenting your expectations and clearly outlining the process, making sure that your partner is following agile software development principles, the latest quality standards in the development process, and by having a certified QA specialist on your dev team you will receive the quality you expected.
Finding a trustworthy valuable business partner in an outsourcing company, who helps you avoid all of the problems mentioned above, and is there to rescue you if the project becomes complicated is gold and through working with such you will take full advantage of the outsourcing capabilities.
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